Terms & Conditions

 

Agreement between User and www.helloshc.com

Welcome to www.helloshc.com. The website (referred to as the “Site”) is owned and
operated by Simple Healthcare. By accessing and using the Site, you agree to comply
with and be bound by these Terms and Conditions (“Terms”). Please read these Terms
carefully before using the Site. If you do not agree to these Terms, you should not use
the Site.

Description of Service

Simple Healthcare, PLLC, embodies a revolutionary concept in the realm of sexual
health telemedicine. Our platform offers a simple and convenient way for individuals to
access comprehensive care and information on sexually transmitted infections,
particularly focusing on HIV education, treatment, and prevention. We’ve created a
confidential, safe-space environment where individuals can explore their sexual health
concerns in a judgment-free zone, fostering a trusting and open atmosphere. Our
innovative approach combines luxurious care with coordinated services, ensuring that
each individual receives tailored guidance and support. Through our educational
initiatives and cutting-edge solutions, we’re redefining the landscape of sexual health,
making it not just accessible, but empowering and transformative.

Privacy

Your use of www.helloshc.com is subject to Simple Healthcare’s Privacy Policy. Please
review our Privacy Policy, which also governs the Site and informs users of our data
collection practices.

Electronic Communications

By accessing www.helloshc.com or sending emails to Simple Healthcare, you consent
to receive electronic communications. You agree that all agreements, notices,
disclosures, and other communications provided to you electronically, via email, or on
the Site satisfy any legal requirement for written communication.

Children’s Privacy

Simple Healthcare does not knowingly collect, either online or offline, personal
information from individuals under the age of thirteen. If you are under 18, you may use
www.helloshc.com only with permission of a parent or guardian.

Appointment Cancellation and Refund Policy

We want you to have a great experience at Simple Healthcare. We can only give you
that experience if you show up for your scheduled appointment!

You can cancel or reschedule your appointment online at your convenience through
following the link on the email you received, or please call us at (888) 674 2742.

Please understand that a no call/no show takes an appointment away from someone
who really wanted to come in and enjoy the exceptional care that goes into a visit at
Simple Healthcare.

Please give a 24-hour notice in order to receive a full refund. Any cancellations less
than 24 hours but greater than 12 hours are subject to a cancellation fee of 50% of the
cost of appointment. This includes half of the cost of the appointment and a restocking
fee. Any cancellations less than 12 hours will not receive a refund.

When you submit an appointment, you also agree to receive communications from
Simple Healthcare – we will never spam you or sell your information.

Links to Third-Party Sites/Services

www.helloshc.com may include links to other websites (“Linked Sites”). These Linked
Sites are not under the control of Simple Healthcare, and we are not responsible for
their content. Inclusion of these links does not imply our endorsement or association.
Some services on www.helloshc.com are delivered by third-party sites or organizations,
and you consent to sharing information with these parties.

Use of the Site and Intellectual Property

You are granted a non-exclusive, non-transferable, revocable license to access and use
www.helloshc.com in accordance with these Terms. You agree not to use the Site for
unlawful purposes, damage, disable, or interfere with its operation. The content on the
Site, including text, graphics, logos, and software, is the property of Simple Healthcare
and is protected by copyright and other laws. You may not modify, publish, create
derivative works, or exploit any content without permission.

Third Party Accounts

You can link your Simple Healthcare account to third-party accounts. By doing so, you
consent to the sharing of information in accordance with your privacy settings on those
third-party sites.

Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of New York. Any disputes shall be
resolved through binding arbitration in accordance with the Federal Arbitration Act.
Class actions are not allowed.

Liability Disclaimer

Information, products, and services on the Site may have inaccuracies. Simple
Healthcare and its suppliers make no warranties about the suitability, accuracy, or
reliability of the content. You use the Site at your own risk.

Termination

Termination/Access Restriction Simple Healthcare reserves the right, in its sole
discretion, to terminate your access to the Site and the related services or any portion
thereof at any time, without notice. To the maximum extent permitted by law, this
agreement is governed by the laws of the State of New York and you hereby consent to
the exclusive jurisdiction and venue of courts in New York in all disputes arising out of or
relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that
does not give effect to all provisions of these Terms, including, without limitation, this
section.

Changes to Terms

Simple Healthcare reserves the right, in its sole discretion, to change the Terms under
which www.helloshc.com is offered. The most current version of the Terms will
supersede all previous versions. Simple Healthcare encourages you to periodically
review the Terms to stay informed of our updates.

Contact Us

Simple Healthcare welcomes your questions or comments regarding the Terms:

Simple Healthcare
418 Broadway Suite R
Albany, New York 12207

Email Address:
info@helloshc.com

Telephone number:
(888) 674 2742

Effective as of October 21, 2023